Post Event Report
Take a look at the Post Event Report following the January 2016 Customer Insight & Analytics Exchange for insight into what was covered, together with investment priorities of the attending delegates, exclusive interviews and presentations.
Download the just released Customer Insight & Analytics Exchange agenda to find out which key challenges will be leading the discussions in July!
CX Leaders' Top Investment Priorities
Ahead of the Customer Experience Exchange for Telecoms, we surveyed our elite group of customer experience leaders attending the event to understand their biggest challenges, and which tools and solutions they plan to invest in over the next 6 - 12 months to deliver a customer strategy that leads to loyal and satisfied customers.
What is the Future of CX in Telecoms
With the ever changing and increasing demands of the customer, delivering an excellent customer experience strategy is becoming harder than it’s ever been